123 Printer Support » Privacy Policy

Privacy Policy

Privacy Policy of 123printersupport

The privacy Policy of 123printersupport is committed to protecting customers’ privacy. We do not sell, disclose or share information about our customers with any other third party. We use your data to facilitate and improve the service. You agree to collect and use information under this policy by using the service. This Privacy Policy is a part of and is incorporated into any terms of service between you and the Company, which applies to our products and services.

Collection of Personal Data

You might decide to give us individual information to permit us to communicate with you, process your orders, provide you benefits, or for employment consideration. Data we gather depends upon the context of your interactions with us, your decisions, including your privacy settings, and the products and features you choose. The personal data we collect can include the following:

  • Payment Details

The payment details are required to pay for the services rendered to you. We need to collect credit/debit card information or other related payment information necessary to complete a successful payment from the user, such as card number, expiration date, and the security code associated with your payment card.

  • Personal Details

Our technical personnel asks for the following personal information while dispersing the services for you which are used to contact or identify you:

  • First Name and Last Name
  • Email Address
  • Phone Number
  • Usage Data
  • Address, State, Province, ZIP/Postal Code, City
  • Credentials

Passwords, password hints, and similar security information are used for authentication and account access.

  • Demographic Data

We collect your location-based information to provide information specific to your location.

  • Usage Data

We may also collect information on how the service is accessed and used, the computer’s Internet Protocol address (IP address), browser type, browser version and the pages of our service you visit, the time and date of your visit, and the time spent on those pages and other diagnostic data.

Use of Personal Data

Our collection and processing of personal data is done with your consent, as required by law, or as necessary to fulfill legitimate interests or business purposes such as:

  • Respond to your queries and communicate with you
  • Provide customer support
  • Enable online shopping
  • Allow you to sign up for online services.
  • Share news, updates, and tips about our products and services
  • Receive and evaluate job applications
  • Deliver products and services requested by you
  • Informing about promotions and advertising schemes
  • Create reseller partnerships
  • Customization, analysis, and improvement in our products, services, technologies, communications, and relationships with you
  • Notify you about our administrative matters about our products and services, and
  • If a merger and acquisition of 123printersupport or a substantial portion of its assets, disclose or transfer personal data, respectively.

Storage of Personal Data

Our client’s data may be transferred to, stored, and processed in the region in which 123printersupport has its subsidiaries, affiliates, sub-contractors, agents, or partners maintain facilities. They are liable to safeguard any personal data they receive from us and are prohibited from using it for any purpose other than to perform the services we instructed. We also provide adequate protection for transfers of your data by applicable law.

Links to Other Sites

Our site may contain links to third-party websites not operated by us. You will be directed to that third party‘s site if you click on a third-party link. So, it is advised to review the privacy policy of every site you visit as we have no control over their content, Privacy Policy of 123printersupport, or practices of any third-party sites or services.

Period of Storage

We retain personal data for as long as necessary to provide the products and fulfill the services and transactions you have requested or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Please note that actual retention periods can vary.

The criteria used to determine the retention periods include:

(i) The period in which personal data is needed to provide our products or operate our business

(ii) Whether the personal data is of a sensitive type; and

(iii) Whether 123printersupport is subject to a legal, contractual or similar obligation to retain the data.

Privacy Rights

When you are asked to provide personal data, you have the choice to decline. However, if you choose not to provide the data necessary to provide a product or feature, you may not be able to use that product or feature.

Security of Personal Data

We are committed to protecting the security of your data and maintaining strict access control over it. We thrive on taking reasonable and appropriate physical, technical, and administrative procedures to safeguard the personal information we collect and process. Only authorized personnel and those of our subsidiaries, affiliates, agents, and partners are allowed to handle data collected by us.   

Protection of Personal Data

The users’ data may sometimes be necessary to transfer to our subsidiaries, affiliates, agents, or partners, who then fulfill the orders to provide services. We ensure that our subsidiaries, agents, affiliates, and partners handle personal data with the same concern as 123printersupport.

Web Browser Cookies

We use cookies to identify the number of visitors and repeat website visits over time and facilitate Web navigation. A cookie is a small data text file that our server sends to your computer or device, and that device sends back to us each time you visit our website. You can delete or disable cookies by controlling your browser settings. But, if any user disables cookies, we cannot recognize them, and they may not have access to all portions of the website, including the shopping cart and online account management services.

 Sometimes, the cookies store name and address information, so you do not have to re-enter this information in multiple forms. In addition, our partners and we use technologies similar to cookies to administer the website, analyze trends, track users’ movements around the site, and gather demographic information about our user base.

Communication Preferences

Commercial emails advertising our products and services may be sent to you from time to time. You can also subscribe to various products and service-specific communications on our website. However, you have the choice to discontinue these emails by unsubscribing our commercial email via the “opt-out” option in the contact. Each communication you receive from Company will provide you with a method of opting out or unsubscribing. 

Changes to this Privacy Policy of 123printersupport We may change or update it from time to time, and it is purely at the discretion of our Company’s management. Our Privacy Policy is subject to change which will be notified to our customers by posting a new Privacy Policy on this page before the change becomes effective. Therefore, reviewing this privacy policy periodically for any changes is advised. You acknowledge and agree that you must check these terms of the Privacy Policy of 123printersupport regularly and become aware of the modifications done.