Collection of Personal Data
You might decide to give us individual information to permit us to communicate with you, process your orders, give you benefits, or for employment consideration. Information we gather depends upon context of your interactions with us, the decisions you make, including your privacy settings, and the products and features you choose. The personal data we collect can include the following:
- Payment Details
The payment details are required to make payment for the services rendered to you. We need to collect credit/debit card information or any other related payment information necessary to complete successful payment from the user, such as card number, expiration date, and the security code associated with your payment card.
- Personal Details
Our technical personnel asks for the following personal information while dispersing the services for you which are used to contact or identify you:
- First Name and Last Name
- Email Address
- Phone Number
- Usage Data
- Address, State, Province, ZIP/Postal Code, City
Passwords, password hints and similar security information used for authentication and account access.
- Demographic Data
We collect your location-based information for the purpose of providing you with information specific to your location.
- Usage Data
We may also collect information on how the service is accessed and used, computer’s Internet Protocol address (IP address), browser type, browser version and the pages of our service you visits, time and date of your visit and the time spent on those pages and other diagnostic data.
Use of Personal Data
We collection and processing of personal data is done with your consent, as required by law, or as necessary to fulfil the legitimate interests or business purposes such as:
- Respond to your queries and to communicate with you
- Provide customer support
- Enable online shopping
- Allow you to sign up for online services
- Share news, updates, and tips about our products and services
- Receive and evaluate job applications
- Deliver products and services requested by you
- Informing about promotions and advertising schemes
- Create reseller partnerships
- Customization, analysing and improvement in our products, services, technologies, communications and relationships with you
- Notify you about our administrative matters pertaining to our products and services, and
- In the event of a merger and acquisition of 123printersupport or a substantial portion of its assets, disclose or transfer personal data, respectively
Storage of Personal Data
Our client’s personal data may be transferred to, stored, and processed in the region in which 123printersupport has its subsidiaries, affiliates, sub-contractors, agents or partners maintain facilities. They are liable to safeguard any personal data they receive from us and are prohibited from using it for any purpose other than to perform the services as instructed by us. We also take steps to provide adequate protection for transfers of your personal data in accordance with applicable law.
Links to Other Sites
Period of Storage
We retain personal data for as long as necessary to provide the products and fulfil the services and transactions you have requested or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Please note that actual retention periods can vary.
The criteria used to determine the retention periods include:
(i) The time-period in which personal data is needed to provide our products or operate our business
(ii) Whether the personal data is of a sensitive type; and
(iii) Whether 123printersupport is subject to a legal, contractual or similar obligation to retain the data.
When you are asked to provide personal data, you have the choice to decline. However, if you choose not to provide data that is necessary to provide a product or feature, you may not be able to use that product or feature.
Security of Personal Data
We are committed to protect the security of your personal data and maintains strict access control over it. We thrive to take reasonable and appropriate physical, technical and administrative procedures to safeguard personal information we collect and process. Only authorised personnel and those of our subsidiaries, affiliates, agents and partners are allowed to handle information collected by us.
Protection of Personal Data
The users’ personal data of may be sometimes necessary to transfer to our subsidiaries, affiliates, agents, or partners, who then fulfil the orders to provide services. We ensure that our subsidiaries, agents, affiliates and partners handle personal data with the same concern as 123printersupport do.
Web Browser Cookies
In some cases, the cookies store name and address information so you do not have to re-enter this information in multiple forms. In addition, we and our partners use technologies similar to cookies to, administer the website, analyse trends, track users’ movements around the site, and to gather demographic information about our user base as a whole.
Commercial emails advertising our products and services may be send by us to you from time to time. You can also subscribe to various products and service specific communications on our website. However, you have the choice to discontinue these emails by unsubscribing our commercial email via “opt-out” option in the communication. Each communication that you receive from Company will provide you with a method of opting out or unsubscribing.